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PickUpSent · Here to help

Customer
Support

Every delivery matters. We’re here to help you with yours.

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Customer support representative ready to help

Contact our support team

Delivery & tracking support

A question about your package? Let’s get it sorted.

Track your package

Find your shipment’s latest status and delivery history.

Business & pickup enquiries

Help with shipping, seller enquiries, and business pickups.

Proof of delivery

Check delivery details and available photos securely with your destination ZIP code.

Have these details ready

Your 10-digit tracking number, destination ZIP code, and a short description of the issue.

A helping hand.
Every step of the way.

Clear shipment updates

Follow your parcel from pickup to the latest delivery event.

Privacy comes first

Destination ZIP verification protects access to delivery photos.

A direct line to help

Call our team with delivery questions or business enquiries.

Frequently asked
questions

Still need a hand?

+1 (213) 903-5732