PickUpSent Privacy Policy

PickUpSent, its subsidiaries, and affiliates (collectively “PickUpSent,” “We,” “Us,” or “Our”) respect the privacy of you (“Users”) of our Services and the visitors of our digital properties. Our mission as a last-mile logistics provider is to combine technology with local expertise to deliver efficiency, reliability and trust.

This Privacy Policy describes how PickUpSent collects, stores, uses and safeguards your personal information when you use our website, tracking tools and any other content we operate (collectively, the “Services”).

By using our Services, you acknowledge that we will collect and process your personal information in accordance with this Privacy Policy and our Terms of Use. If you do not agree, please discontinue use of the Services.

We collect information you provide directly, such as your name, phone number, delivery address, ZIP code and tracking numbers, as well as information generated while we handle shipments, such as delivery events, locations and proof-of-delivery images.

We also automatically collect limited technical information, such as device type, browser and pages visited, to keep our Services secure and working well.

We use personal information to deliver and track packages, verify recipients before showing proof of delivery, respond to support requests, improve our Services, prevent fraud, and comply with legal obligations.

We share information only with the sender of your shipment, delivery partners and drivers who complete your delivery, service providers acting on our behalf, and authorities where required by law. We do not sell your personal information.

We keep personal information only as long as needed for the purposes above or as required by law, and we use administrative, technical and physical safeguards to protect it. No method of transmission or storage is completely secure.

Depending on where you live, you may have the right to access, correct, delete or limit the use of your personal information. To make a request, contact us using the details below or visit Do Not Sell or Share My Personal Information.

Our Services may contain links to websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites.

We may update this Privacy Policy from time to time by revising the “Last Updated” date at the top. Material changes will be notified as required by applicable law.

If you have any questions about this Privacy Policy, you can call us at +1 (213) 903-5732.